FAQs

PAYMENT

What payment methods do you accept?

• You can use PayPal to pay for purchases on our website.

SHIPPING

• Once you have placed your order, we will send you a confirmation email to track the status of your order.
• Once your order is shipped we will send you another email along with the link to track your order.
• Or, you can track the status of your order from your "order history" section on your account page on the website.

RETURNS & EXCHANGES

Do you accept returns?

Yes, we do accept returns subject to fulfilment of the following conditions:

 The item must have been sold on our online store
- The item shouldn't have been used in any way
- The item should have its original packaging with all the tags etc.
- The return or exchange request is made within 7 days of delivery.

To request for a return, please reach out to support by submitting your request via "contact us" form. A member of our support staff shall respond as soon as possible.

Can I exchange an item?

We do accept exchanges and they follow the same conditions as returns.

- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The item should have in its original packaging with all the tags etc.
- The return or exchange request is made within 30 days of delivery

To request an exchange, please submit your request via "contact us" form. A member of our support staff shall respond as soon as possible.

ORDER

Can I change my order?

• We can only change orders that have not been processed for shipping yet.
• To make changes to your order, please reach out to support by submitting your request via "contact us" form.